Loistrofi

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Electrical contractor software: $720 a year vs $2,496, and what you can skip

Buy the shared calendar and the invoice button now; leave estimating in a spreadsheet a while longer. Kickserv Start runs $60/mo for five users. Service Fusion Starter is $208/mo billed annually.

Loistrofi EditorialSep 5, 20267 min read

Electrical contractor software: $720 a year vs $2,496, and what you can skip

Start with a shared schedule and an invoice you can send from the van. Kickserv Start is $60/mo for five users. Everything else — estimating templates, GPS, custom reports — can wait a quarter. If you want one system instead of three, Service Fusion Starter is $208/mo billed annually, which is $2,496 taken as one payment at sign-up.

Count the people who will open the calendar

Every vendor here counts something different, and that is where the comparison goes wrong. Jobber counts users: anyone who logs in from the office or the field to view or manage the team's schedule, with extra users at $29/mo each. Kickserv sells fixed buckets — 5 users on Start, 10 on Run, 20 on Scale. Service Fusion counts nobody: every plan says unlimited users. So write down the real number before you shop. A two-truck shop is usually four or five logins: you, two electricians, an apprentice who needs the address, and a bookkeeper. Not two.

What the three routes cost side by side

SetupPlanPublished priceUsersBilling
Bare minimumKickserv Start$60/mo5monthly, 20% off annual
Bare minimumJobber Core$29/mo1billed annually
Add-onJobber extra user$29/moeach
Step upKickserv Run$119/mo10monthly
Step upJobber Connect$149/mo5billed annually
All-in-oneJobber Grow$229/mo5billed annually
All-in-oneService Fusion Starter$208/mounlimitedannual, one payment at sign-up
All-in-oneService Fusion Starter$245/mounlimitedmonth-to-month
BiggerKickserv Scale$199/mo20monthly
BiggerService Fusion Pro$533/mounlimitedannual

Fix the schedule first

The most expensive thing in a two-truck electrical shop is a truck sitting still. A missed service call, a double-booked afternoon, an apprentice driving across town for an address you texted to the wrong number — each one is a half-day of billable labour gone, and at a loaded rate that is worth more than any subscription on this page. A shared calendar your crew can see on a phone fixes that on day one, which is why it is the only thing you should be willing to pay for in month one. Kickserv Start at $60/mo covers five people; that is $720 for the year, roughly one lost afternoon.

Invoicing is the second leak, and it carries a fee

The second leak is the gap between finishing a panel swap and the customer seeing a bill. Invoicing from the driveway closes it. But look past the subscription: Jobber publishes 2.9% + 30¢ for online card payments through client hub and 2.7% + 30¢ for tapping a card in the mobile app. On $30,000 a month of card volume, 2.9% is $870 — more than any plan in the table. The 0.2% difference between those two rates is $60 a month at that volume, which is the entire Kickserv Start subscription. Ask about ACH before you assume cards are the answer.

Estimating can wait a quarter

Estimating software wins you work you were probably going to win anyway, and it takes the longest to set up because it needs your real material and labour rates loaded before it produces anything usable. Your existing spreadsheet or takeoff sheet already does that. Kickserv reserves custom data fields and custom reports for Run at $119/mo, double Start's $60 — that is $708 a year to formalise paperwork you can currently do by hand. Same logic for GPS: Kickserv puts GPS check-ins and dispatch mapping on Scale at $199/mo. Buy that when you cannot see your crews, not before.

The cheapest setup that actually runs a crew

Kickserv Start at $60/mo is the only plan here that includes five users at under $100. Twelve months of it is $720, and the page states a 20% discount for paying annually — though it does not print the resulting monthly figure, so make them show it at checkout. There is also Kickback: process a minimum of $1,000/mo in online payments on Start and you get 5% off the monthly fee. Five percent of $60 is $3/mo, or $36 a year. Nice, not decisive. Treat it as a rounding error, not a reason to choose a payment processor.

What Jobber costs once the truck seats are on

Jobber Core looks cheapest at $29/mo billed annually, but that is one user — you. Add two electricians at $29 each and you are at $87/mo, or $1,044 a year. Add four people to reach a five-person shop and it is $145/mo, $1,740 a year, against $720 for Kickserv Start with the same five heads. Watch the billing columns too: Jobber lists three prices per tier. Grow with five users is $229/mo billed annually, $259/mo on a one-year commitment, $299/mo with no commitment. That middle column is $3,108 over a year versus $2,748 annual — $360 to pay monthly while still being locked in for twelve.

When you'd pay $208 a month instead of $60

Service Fusion charges the same whether you have one technician and one dispatcher or twenty technicians and a full office. Starter is $208/mo billed annually — $2,496 taken as one payment at sign-up — or $245/mo month-to-month, which is $2,940 a year. The annual route saves $444 but wants the cash now. Against Kickserv Start's $720, you are paying $1,776 more per year for unlimited seats and whatever Starter bundles. For a five-person shop that is a bad trade. For a shop about to hire three apprentices and a dispatcher, seat maths stops mattering entirely, and that is when it flips.

Pick one

- If you have five or fewer people who need the schedule and you are still doing estimates by hand, pick Kickserv Start at $60/mo — $720 a year for five users is the lowest published price here that covers a whole crew.

- If you are a one-truck owner-operator with no office help, pick Jobber Core at $29/mo billed annually, and know that the third login costs you $87/mo total once you add two seats at $29 each.

- If you are heading past ten users this year, or hire seasonal help you keep adding and removing, pick Service Fusion — $208/mo billed annually is fixed regardless of headcount, and you stop re-pricing your software every time someone joins.

- If you would be your eighth Jobber user, buy the 10-user tier instead of adding seats: Connect with five users is $149/mo annually, and $149 + three seats at $29 is $236/mo, more than the $229/mo 10-user Connect price.

Check these before you hand over a card

- Confirm on Jobber's own plan page that the $29/mo extra user rate applies to the annual price you were quoted, not only to the no-commitment price — the seat maths above collapses if it doesn't.

- Get the card and ACH processing rate in writing from whichever vendor you pick. Only Jobber's card rates were published today (2.9% + 30¢ online, 2.7% + 30¢ in the mobile app), and its ACH rate was cut off mid-sentence.

- Ask Service Fusion which of scheduling, invoicing and estimating are in Starter rather than Plus or Pro, and whether the GPS Fleet Tracking listed under every tier is included or a separate line item — the pricing page names it without a price.

- Run one real job end to end on a trial before paying: quote, schedule, tech marks complete, invoice sends, payment lands. Kickserv's page advertises a 30-day free trial next to Run; Jobber offers a free trial; Service Fusion's page offers a demo instead.

What we'd do

Start on Kickserv Start. $60/mo, five users, $720 for the year — it buys the shared calendar and the invoice button, which is where the money actually leaks, and it costs less than one lost afternoon. Keep estimating in your spreadsheet until you are turning down work because quotes are slow. Revisit at ten users: at that point Kickserv Run is $119/mo and Service Fusion Starter is $208/mo billed annually with no seat ceiling at all, and the gap is small enough that unlimited users starts to be worth $1,776 a year more than where you began.

How we researched this

Loistrofi does not take vendor briefings or speak to sales teams. Every figure here comes from a page the vendor publishes itself, checked on Sep 5, 2026. Where a number could not be confirmed at source, it is marked rather than smoothed over.

What we could not verify

  • All three pricing pages loaded today; nothing was unreadable.
  • Kickserv states a 20% discount for annual subscriptions but does not print the resulting monthly or annual dollar figure, so we did not calculate one.
  • Kickserv does not publish a price for adding users beyond a plan's cap (5 on Start, 10 on Run, 20 on Scale).
  • Kickserv and Service Fusion do not publish card or ACH payment processing rates on the pages we read.
  • Jobber's ACH bank payment rate is cut off mid-sentence on the page we captured, so we could not confirm it.
  • We could not confirm whether Jobber's $29/mo extra user rate applies to annually billed plans or only to the no-commitment price.
  • The Service Fusion pricing page we read does not itemise what separates Starter, Plus and Pro, beyond listing GPS Fleet Tracking under each; whether that is included or an add-on is not stated.
  • We could not confirm which specific scheduling, invoicing and estimating features are included in Jobber Core, Kickserv Start or Service Fusion Starter — the feature lists were not fully captured.
  • Kickserv's page shows a 30-day free trial next to the Run plan only; we could not confirm whether Start carries the same trial.
  • Service Fusion's page offers a demo rather than a self-serve free trial; we could not confirm whether a trial exists.
  • Jobber's Plus tier is published only from five users upward; no single-user Plus price is listed.
  • None of these prices reflect anything a sales team might discount. Loistrofi does not take briefings or speak to sales, so treat every figure here as the published rate only.
Common questions
What is the cheapest field service software for a three-person electrical crew?
Kickserv Start, at $60/mo with five users included, is the lowest published price we found today that covers a whole small crew — $720 for twelve months at the monthly rate. Kickserv's page also advertises 20% off for annual billing, though it does not print the discounted monthly figure. Jobber Core is cheaper on paper at $29/mo billed annually, but that is a single user; adding two more at $29/mo each brings you to $87/mo, or $1,044 a year.
Do I need estimating software or is a spreadsheet fine?
A spreadsheet is fine until quote turnaround is costing you jobs. Estimating tools need your material and labour rates loaded before they produce anything useful, so the setup cost is real and the payback is slow. Scheduling and invoicing pay back immediately — a truck sitting idle or an invoice sent a week late costs more than any subscription here. Buy the calendar and the invoice button first, then upgrade for estimating and reporting once the basics are running smoothly.
Is Jobber or Kickserv cheaper for five users?
Kickserv, on published prices. Kickserv Start includes five users at $60/mo. On Jobber, five users means either Core at $29/mo billed annually plus four extra seats at $29/mo each — $145/mo, or $1,740 a year — or Connect with five users included at $149/mo billed annually, which is $1,788 a year. Feature sets differ, so compare what you actually need in each tier, but on seat cost alone Kickserv Start is roughly $1,000 a year less.
Does Service Fusion really charge the same regardless of team size?
That is what its pricing page states: every plan includes unlimited users, whether you have one technician and one dispatcher or twenty technicians and a full office. Starter is $208/mo billed annually or $245/mo month-to-month, Plus is $325/mo annually, and Pro is $533/mo annually. The annual price is charged as one payment at sign-up, so Starter means $2,496 leaving your account on day one. Plans are month-to-month with no contract; the 15% discount is what you give up by paying monthly.
How much do card payments cost on top of the subscription?
Jobber publishes 2.9% + 30¢ for customers paying an invoice online by major credit card, and 2.7% + 30¢ for payments taken on the spot through the mobile app with no extra hardware. Those rates apply in the US, Canada and the UK. At $30,000 a month of card volume, 2.9% is $870 — more than any subscription discussed here. Kickserv and Service Fusion did not publish processing rates on the pages we read, so ask for them in writing.
Should I pay annually or monthly?
Annually, if the cash is there, but check which annual option you are being sold. Jobber lists three prices per tier: no commitment, one-year commitment paid monthly, and billed annually. Grow with five users is $299/mo with no commitment, $259/mo on a one-year commitment, and $229/mo billed annually — the middle option locks you in for a year and still costs $360 more over twelve months than the annual price. Service Fusion's 15% annual discount is charged as one payment at sign-up.
When should I upgrade from a five-user plan?
On Jobber, the crossover is your eighth user. Connect with five users is $149/mo billed annually and extra users are $29/mo each, so eight users is $149 + $87 = $236/mo — more than the $229/mo ten-user Connect price. Buy the bigger tier at that point instead of stacking seats. On Kickserv, the next bucket is Run at $119/mo for ten users. If you expect to pass ten and keep going, a per-seat model stops making sense and unlimited-user pricing becomes worth comparing.
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